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Personalized Name
Jewelry

Name Necklaces
Name Rings
Name Bracelets
Name Anklets
Name Earrings
Initial Pendants
Dog Tags
Silver Nameplates
Signature Nameplates
Disney Nameplates
Couple's Rings
Body Jewelry
More Name Jewelry...

Personalized
Mother's Jewelry

Mother's Rings
Personalized Rings
Stackable Collection
Mother's Bracelets
(Family Bracelet)
Mother's Charms
RonaK Kids Charms
Photo Charms
Father's Rings
More Mother's Jewelry...

Personalized
Diamond Jewelry

Diamond Charms
Diamond Initials
Diamond Anklets
Diamond Earrings
Diamond Mesh Bracelet
Diamond Promise Rings
More Diamond Jewelry...

Religious Jewelry

Religious Medals
More Religious Jewelry

More Jewelry

Charms/Pendants
Photo Pendants
Envelope Lockets
Number Charms

Vintage Charms
Medical ID Jewelry
Chains
Stainless Steel Jewelry
Pet Jewelry
Sport Jewelry
Gift Certificates
More Jewelry...

Designer's Gallery

Wings Collection
Expressions
Sex & the City Style
Skulls
Currency Collection
Disney Collection
Fortune Cookie Jewelry
Snack Collection
Kustom Korner
More Designers Gallery

Show us your Style

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FAQ (Frequently asked questions)

Check out our list of frequently asked questions below. If you have a specific question not covered here, feel free to contact us.

 

General Questions
Do you have a physical store?
What is your return policy?
Is your jewelry solid gold or gold plated?
How long will it take to receive my jewelry?
How much is shipping?
Do you ship internationally?
Do you ship to Military addresses or P.O. Boxes?
How do I return something?
Is your jewelry guaranteed?
How will I know when my jewelry ships?
Do you have a catalog?
How can I check on my order?
Name Necklace Questions
Are both the nameplates AND chains solid gold?
Which style nameplate is the Sex and the City "Carrie" style?
How long will it take to receive my nameplate?
Do you charge by the letter?
Can I see what my name will look like before I order?
What if I hate my nameplate when I receive it?
Will my name necklace make me more stylish and popular?

General Questions

Do you have a physical store?
Yes, we have been doing business in South Florida for over 25 years! We are located inside the Manhattan Jewelry Exchange, which is in the Oasis area of the Sawgrass Mills Mall. Our address is:
2612 Sawgrass Mills Cir #1511
Sunrise, FL 33323
Our usual store hours are Tues-Sat, 10:00-5:30
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What is your return policy?
All of our jewelry comes with a complete 30 day money-back satisfaction guarantee. This INCLUDES personalized items!
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Is your jewelry solid gold or gold plated?
All of our gold jewelry is SOLID 14k yellow, white or rose gold. We DO NOT carry gold filled or gold plated jewelry.
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How long will it take to receive my jewelry?
As many of our jewelry items are custom made to order, delivery times will vary. It's best to check the product page of the particular item you're interested in to determine the delivery time. If you need to receive an item by a certain date, it's always a good idea to e-mail us first to determine availability.
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How much is shipping?
Because we know that your custom jewelry purchase is important to you, we ship via FedEx Express. Shipping charges are as follows:
$50.00 and under...............$7.00
$51.00 to $99.00...............$8.00
$100 and up......................$9.00
We will generally ship our packages as "indirect signature required", but you can always choose not to require a signature when placing your order.
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Do you ship internationally?
Yes, we ship our jewelry worldwide! International shipping is $23.00 US, and we generally ship international packages via Fedex International Priority.
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Do you ship to Military addresses or P.O. Boxes?
Yes, shipping to military addresses and P.O. Boxes is $5.00 and done via USPS Priority.
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How do I return something?
If you are returning an item for repair or stone replacement, send it in to the address below via USPS, UPS, Fedex...etc (insurance recommended) along with your instructions and return address. If you are returning an item for a refund, send it to the address below along with a copy of your invoice and refund request. Upon receipt we will credit the full amount of the item back to your card.
Return items to:
Personalized Boutique
2612 Sawgrass Mills Cir #1511
Sunrise, FL 33323
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Is your jewelry guaranteed?
We stand by every piece of jewelry we make. If something you have purchased from us breaks or loses a stone for any reason, feel free to send it in to us for repair/stone replacement.
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How will I know when my jewelry ships?
If you provide us a valid e-mail address when placing your order, you will be notified via e-mail with the tracking info the day it ships. (note: Packages sent to military addresses cannot be tracked)
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Do you have a catalog?
No, as we are constantly adding to and updating our jewelry designs, we do not make up print catalogs. You can always see the latest styles we carry on our website, which is updated weekly.
                                                                               
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How can I check on my order?
You can check to see if your order has shipped yet by going to our ORDER STATUS page and entering your info. You can also e-mail or call us to check on your order. Please remember to allow the fulfillment time listed for your particular item.
                                                                               
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Name Necklace Questions

Are both the nameplates AND chains solid gold?
Yes, all of our 14k gold name necklaces are SOLID 14k yellow or white gold. Whichever metal color you choose for your nameplate, you will also receive the same color 14k yellow or white gold chain.
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Which style nameplate is the Sex and the City "Carrie" style?
The "Carrie" nameplate is the NP-8 Classic Script style with a 16" cable chain. (note: though the cable chain is now the most popular, the original chain worn on the show was the 16" flat anchor chain)
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How long will it take to receive my nameplate?
The custom name necklaces generally arrive in one to two weeks.
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Do you charge by the letter?
No, the cost for whichever nameplate style you choose will be the same regardless of the amount of letters in your name. Keep in mind that we will generally spread out shorter names a little wider, and longer names will have the lettering closer together. We can also accommodate names with double caps such as "MaryBeth", and do numbers as well as letters.
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Can I see what my name will look like before I order?
Due to the large amount of custom name necklaces we produce, we cannot send out depictions for specific names before an order is placed. When you place your order, you may request that we email you a depiction first for your approval.
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What if I hate my nameplate when I receive it?
We are the only online jeweler that offers a full money-back guarantee on custom nameplates. If you are unhappy with your name necklace, you can choose to have it re-done or return it for a full refund.
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Will my name necklace make me more stylish and popular?
Yes.
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BACK TO HOMEPAGE

Copyright 1979-2008
Personalized Boutique, Inc
2612 Sawgrass Mills Circle  Suite 1511
Sunrise, FL  33323
Toll free: 877-531-2565
Local: 954-838-8030
Fax: 954-838-8060
e-mail:
pbinfo@personalizedboutique.com